Phone
Call Center
Contact us directly by calling our Call Center at (318) 687-8700 or toll-free at (800) 828-6647. We will direct your call to the appropriate WESLA Employee who meets your needs.
Direct Numbers
Report a Lost or Stolen Card
WESLA FCU’s premium customer service is here to help keep your banking accounts safe, secure, and accessible.
To report a lost or stolen Visa Debit card, call (800) 472-3272.
To report a blocked Visa Debit card, call (833) 735-1894.
To report a lost or stolen Visa Platinum Credit Card, call (855) 671-0080.
To report a Visa Debit dispute, call (833) 358-0100.
To change your PIN, call (800) 992-3808.
Bill Pay
For help with Bill Pay, call (800) 877-8021.
Department Emails
Departmental Emails are available and checked every 24 hours.
Card Services Department: weslacardholders@wesla.org
Questions or Concerns wesla@wesla.org
Accounting: weslaaccounting@wesla.org
General Email
Use the email form below to contact us with general questions or comments. This email is unsecured; do not send confidential or sensitive information such as account numbers.
TouchTone Teller: (318) 626-6103
Enter 1 for Accounts and Loans
#1 - Account Balance Inquiry
Enter 1 for Savings Account
Enter 2 for Checking Account
Enter 3 for Other Account
#2 - Account History
Enter 1 for List of Deposits
Enter 2 for List of Withdrawals
Enter 3 for List of Dividends Year to Date
Enter 4 for Specific Check on Selected Account
#3 - Cleared Checks
Enter 1 for List of Checks on Your Account
Enter 2 for a Specific Check
Enter 3 for List of Checks on Selected Account
Enter 4 for Specific Check on Selected Account
#4 - Loan Inquiry
Enter 1 for Balance and Payments of Line of Credit
Enter 2 for Balance and Payments on Other Loan Types
Enter 3 for Interest Paid Year-to-Date
Enter 2 for Payments, Transfers, and Withdrawals
#1 - Loan Payments
Enter 1 for Payments from Savings Account
Enter 2 for Payments from Checkings Account
Enter 3 for Payments from Other Accounts
#2 - Transfers
Enter 1 for Savings to Checkings
Enter 2 for Checkings to Savings
Enter 3 for Loan to Checkings
Enter 4 for Loan to Savings
Enter 5 to Select Account for Transfer
Enter 6 for Loan and Account for Transfer
#3 - Cross Member Transfers
Enter 1 to Transfer to Another Member
#4 - Check Withdrawal
Enter 1 for Check Withdrawal from Savings Account to be Mailed
Enter 2 for Check Withdrawal from Specific Account to be Mailed
Enter 3 for Check Withdrawal from Savings Account to be Picked Up
Enter 4 for Check Withdrawal from Specific Account to be Picked Up